Who we are
Monolauria.™ is a hair-care brand in development, run by its founders, based in Bengaluru, Karnataka, India ("we", "us"). We decide why and how your personal data is used, so under India's Digital Personal Data Protection Act, 2023 (DPDP Act) we are the Data Fiduciary.
For any question or request about your data, email hello@monolauria.com. We reply within 7 days and resolve requests within 30 days.
What we collect
Only what you type into our forms. Nothing is collected in the background.
- Early-access waitlist: your name, email or phone number, and, if you choose, your city, main hair concern and biggest hair-oil frustration.
- Tester programme application: your name, email or phone number, city and state, whether you apply as a consumer, creator or professional, your social handle (optional), a short description of your hair and routine, and your biggest hair-oil issue.
- Kit reservation: your name, email, city (optional), the kit price shown to you, and the campaign tag in the link you arrived from (for example
instagram), if any. - If you are selected as a tester: your delivery address and phone number for shipping, and the Day-7 and Day-14 feedback you send us.
What we don't collect
- No cookies, no analytics, no advertising pixels or trackers.
- No payment details: nothing on this site takes payment.
- No data from anyone under 18. Our forms are for adults only; if we learn a child has sent us data, we delete it.
Why we use it
We use your data only for the purpose you gave it for, on the basis of your consent:
- to tell you about early access, gate results and when Batch #001 kits open;
- to assess tester applications, ship tester packs and collect your feedback;
- to hold your kit reservation and tell you when kits open;
- to understand, in aggregate, which problems people want solved, so we build the right product.
Your consent, and taking it back
Each form asks for your consent with a checkbox before anything is stored. You can withdraw consent at any time, as easily as you gave it: reply to any email from us or write to hello@monolauria.com. Withdrawing doesn't affect what we did before, but we stop using your data and delete it as described under "How long we keep it".
Who we share it with
We never sell or rent your data. We share it only with service providers who process it for us, under their own security terms:
- Supabase: stores form submissions in its Singapore data centre.
- Render: hosts this website.
- Hostinger: runs our email.
- A courier partner: receives only your name, address and phone number, and only if you are selected as a tester.
- Authorities: if the law requires it.
How tester feedback is published
Gate 05 results are published as anonymised totals, for example "14 of 20 testers said it rinsed out in one wash", including negative results. We quote you by name, handle or photo only with your separate, explicit permission.
Where it is stored, and how it is protected
Submissions are stored with Supabase in Singapore. The DPDP Act allows this transfer unless the Government restricts transfers to that country; if it does, we will move the data.
Our database lets the public website add a submission but not read any. Only the founders can read submissions, and everything travels over encrypted HTTPS connections.
How long we keep it
Deleted data also falls out of our database backups within 7 days.
- Waitlist: until 12 months after commercial launch, or until you withdraw consent if sooner.
- Tester applications not selected: deleted within 6 months after Gate 05 results are published.
- Tester records and feedback: kept for up to 3 years as evidence behind our published product results, and anonymised after 12 months.
- Kit reservations: deleted 6 months after kits open, unless you go on to order.
Your rights
Under the DPDP Act you can ask us to:
- tell you what personal data we hold about you and who we've shared it with;
- correct, complete or update it;
- erase it;
- resolve a complaint about how we handled it;
- act for a person you nominate if you die or become unable to act.
How to make a request
Email hello@monolauria.com from the address or number you used, with "Data request" in the subject. We may ask you to confirm it's you. We acknowledge within 7 days and complete the request within 30 days.
If something goes wrong
If there is a breach affecting your data, we will tell you and the Data Protection Board of India as the law requires, with what happened and what you can do.
If you're unhappy with how we handled a request, contact us first at hello@monolauria.com. You can then complain to the Data Protection Board of India.
Changes to this policy
If we change how we use your data, we update this page and its date. If the change is significant, we email you and ask for fresh consent where the law requires it.